Real Salesforce AP-222 Exam Dumps with Correct 130 Questions and Answers [Q32-Q54]

NEW QUESTION 32
A user called in for a status update on their application. In reviewing the application, the caseworker has come to find out that the application was incorrectly prioritized. The case worker’s supervisor advised the case worker to check the decision log to see exactly why the application was prioritized the way it was. However, the caseworker cannot see the component even though the Administrator has confirmed it is on the page layout.
What should the Administrator check for next?

Verify that the case worker has the Decision Explainer Permission set.

Verify that the case worker has the Rules Engine Runtime permission.

Verify that the case worker has OmniStudio Admin permission.

Verify that the case worker has OmniStudio User permission.

NEW QUESTION 33
What are two possible use- cases for a FlexCard?

A widget to perform inline edits and calculations within a table quickly

A widget to ask multiple pages of questions in the application form

A widget to aggregate complex data models for quick-glance information

A homepage widget to quickly launch common processes.

NEW QUESTION 34
The Department of Disaster Assistance is implementing Grants Management using Public Sector Solutions. One of the pain points in the current process is that every grant application reviewer follows a different business process to review the applications received. A solution has been engaged to standardize this process using the Public Sector Solution toolkit. What should be the best solution to achieve this task?

Use a screen flow on Accounts to define due diligence steps, related tasks, and documents to collect.

Create a guided omniscript guided process to define due diligence steps, related tasks, and documents to collect.

Develop a standard set of processes/guides to coach the reviewers and ask them to follow them without fail.

Use Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect.

NEW QUESTION 35
What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?
Choose 2 answers

Budget Plan

Functional requirements specification (FRS)

Marketing Plan

User Stories

NEW QUESTION 36
A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX. Which steps for Public Sector Solutions setup and installation require the use of such developer tools?

Activate DataPack OmniScripts and Integration Procedures

Installation of OmniStudio Package in the org

Deploy the DataPack Lightning Web Component Files to the Org

Download Public Sector Sample DataPacks from Process Library

NEW QUESTION 37
A company discovered that Salesforce already has a pre- built DataPack, that comes with industry-standard procedures; the system administrator wants to move and deploy the DataPack, to achieve this. Which tool can be used to deploy the DataPack Lightning Web Component?

VSCode

Change Sets

ANT Migration Tool

VSCode and Salesforce DX

NEW QUESTION 38
A Public Sector Organization (PSO) would like to enhance its publicly available website, built in Experience Cloud, to allow constituents to report their concerns about someone’s health or safety. The PSO is already using Public Sector Solutions. The requirement from the PSO is that the constituent should be able to report their concerns both as authenticated users and anonymously. Additionally, internal staff should be able to separately track their investigations and any follow-up in a separate Case.
Leveraging Public Sector Solutions functionality, what configuration should the Technical Consultant use to meet the requirements?

Use the Complaint Case and Case objects.

Use record types on Case, one for the constituents and one for internal staff

Use the Public Complaint and Case objects.

Use a custom object for the Complaint with a lookup relationship to Case.

NEW QUESTION 39
A Public Sector Organization (PSO) is already using Grants Management from Public Sector Solutions and has users interacting with the PSO digitally via their Experience Cloud site. The Technical Consultant has already configured the site to allow users to create support requests themselves; however, the support team in the PSO often creates Cases on behalf of external users. The PSO has received feedback that users of the Site are unable to see Cases that the support team has created. What can the Technical Consultant configure to make Cases created by the support team visible to the users of the site?

Create or modify a sharing set for the Profile used for the Site that gives access to Cases

Create or modify a share group for the Profile used for the Site that gives access to Cases

Create or modify a permission set that gives access to Cases owned by the support team

Change the Organization-Wide Default settings for Case to Public Read/Write

NEW QUESTION 40
Bobahaven has purchased the Licenses, Permits, and inspections modules of Public Sector Solutions and Is eager to transform its constituents’ experience by providing authenticated digital permit applications and self-service for constituents. Bobahaven’s marketing team has provided the consultant with branding guidelines and asset files. The project sponsor has indicated that while brand standards are important to comply with, the speed to market of this constituent digital experience is a higher priority. Which two Experience Site templates will the consultant select for building and deploying an authenticated digital experience with some custom branding but with an emphasis on an accelerated development timeframe?

Select the BYO (Lightning Web Runtime) template and deploy custom-built Lightning Components.

Select the Licenses and Permits Experience Site template, and customize the theme.

Select the Help Center Experience Site template, and customize the theme.

Select the BYO (Aura) template and deploy a mix of custom-built Lightning Components with standard components.

NEW QUESTION 41
A public sector agency plans to use Public Sector Solutions for grants management. There are no in-house developers in the agency, and they are worried that some of the installation steps may potentially require development skills and the use of developer tools such as VS Code & SalesforceDX. Which steps for Public Sector Solutions setup and installation require the use of such developer tools?

Activate DataPack OmniScripts and Integration Procedures

Installation of OmniStudio Package in the org

Deploy the DataPack Lightning Web Component Files to the Org

Download Public Sector Sample DataPacks from Process Library

NEW QUESTION 42
A state licensing agency wants applicants to complete a business license application online.
Applicants should be able to save their progress, return later using the same authenticated account, and submit only after all mandatory sections are completed. Which Public Sector Solutions capability best supports this requirement?

Assessment Indicator Definitions

OmniScript integrated with Application Management

Action Plans

Care Plans

NEW QUESTION 43
What 2 core Salesforce Clouds is Public Sector Solutions based on?

Service Cloud

Experience Cloud

Marketing Cloud

Admin

NEW QUESTION 44
A transportation department performs bridge inspections. Inspectors frequently attach dozens of photographs to inspection records. Supervisors want all images to remain associated with each inspection and easily accessible during future audits. Which approach is recommended?

Store photos as Salesforce Files related to the inspection record

Save image URLs in a text field

Email photos to supervisors after each inspection

Upload images into Chatter posts only

NEW QUESTION 45
A public sector agency recently implemented Public Sector Solutions for license and permit use cases. The agency is now planning to get certified for ISO 27001 compliance. One of the essential requirements for achieving this certification is demonstrating that enhanced security, data protection, and auditing capabilities are in place for their implementation. What Salesforce add-on product should a technical consultant recommend for the agency’s compliance use cases?

Setup Audit Trail

Field History Tracking

Salesforce Shield

Classic Encryption

NEW QUESTION 46
A municipal housing department conducts inspections that generate deficiencies requiring corrective actions. Inspectors want each failed inspection item to automatically create follow-up work assigned to the responsible department. Which solution requires the least customization?

Flow triggered from Inspection Results creating Action Plan Items

Apex scheduled jobs

Batch Apex processing every night

Manual Case creation

NEW QUESTION 47
A Technical Consultant is implementing an experience site for a government agency where they will be accepting grant applications during a specific window of time. The Technical Consultant expects a high volume of interest in this grant offering.
What three steps or tools should be leveraged to ensure the solution can support this surge?

Perform UAT testing to find defects in the code

Set up IP restrictions to control who can access the website and when

Identify expensive processes to offload to asynchronous processes.

Implement CDN and waiting rooms

Analyze and test the application for the expected load with a load testing tool

NEW QUESTION 48
A government agency is currently using Business Rules Engine (BRE). Part of the current Prioritization matrix includes household income and household size. To correctly calculate the Households Area Median Income (AMI) pool, the Expression Set needs to calculate the AMI and then evaluate the percentage against a predefined Federal Income Limit table to determine the prioritization pool. To accomplish this, the BRE designer should include how many decision matrices?

One to contain the percentages in each prioritization pool, a second to contain the household data, and the third to contain the Federal Income limits to evaluate.

One to contain the percentages in each prioritization pool and the second to contain the Federal Income limits to evaluate.

Only to contain the prioritization pools.

Only one to contain the prioritization pools with the Federal Income Limits.

NEW QUESTION 49
Bobahaven has purchased the Licenses, Permits, and Inspections modules of Salesforce Public Sector Solutions and wants to transform its constituents’ experience by providing authenticated digital permit applications and self-service. Bobahaven’s marketing team has provided branding guidelines and asset files, and the project sponsor has stressed that user experience is a high priority. The digital experience should be pixel-perfect. Which Experience Site template should the consultant select for building and deploying a pixel-perfect authenticated digital experience for Bobahaven’s constituents?

Select the BYO (Aura) template and deploy a mix of custom- built Lightning Components with standard components.

Select the Help Center Experience Site template, and customise the theme.

Select the Licenses and Permits Experience Site template, and customise the theme.

Select the BYO (Lightning Web Runtime) template and deploy custom- built Lightning Components.

NEW QUESTION 50
A city government offers multiple assistance programs that require applicants to answer different eligibility questions based on household characteristics. Administrators want to modify question logic each year without changing code. Which solution best meets this requirement?

Create separate Lightning pages for every program

Write Apex controllers for each eligibility rule

Use Validation Rules to display questions

Build a dynamic OmniScript using conditional visibility and Decision elements

NEW QUESTION 51
A government agency wants to automate the validation of an applicant’s date of birth from a driver’s license or passport. Which features are required to automate the validation of the date of birth?

Intelligent Form Reader

Files

Attachments

Content

NEW QUESTION 52
A public sector agency recently implemented Public Sector Solutions for Licenses, Permits, and Inspections. The agency now wants to enable analytics to gather key metrics on the number of licenses issued, the number of permits revoked, and the number of inspections made per month.
The agency has enabled analytics by turning on the “Enable CRM Analytics” setting. The agency wants to set up administrator users who will create and manage the Analytics for Licenses, Permits, and Inspections app. What two permission sets are required to set up the administrator users for analytics?

CRM Analytics LPI Admin

CRM Analytics Plus Admin

CRM Analytics Admin

CRMA for Public Sector Admin

NEW QUESTION 53
A Public Sector Organization (PSO) is implementing Public Sector Solutions. It has a requirement that they would like to keep a list of assessment indicators that their teams will use during inspections and have those indicators mapped to regulatory codes that team members can reference. Leveraging the Public Sector Solutions data model, how can the Technical Consultant meet the requirement for the PSO?

Use the Regulatory Code Assessment Indicator junction object

Use the Assessment Indicator Regulatory Code junction object

Create a lookup relationship on both objects to a junction object called Regulatory Code Map

Create a master-detail relationship between Regulatory Code and Assessment Indicator

NEW QUESTION 54
A Public Sector Organization (PSO) would like to deploy a digital experience that enables constituents to sign up for volunteer projects. Which Permission Set License should be assigned to a volunteer to allow them to sign up?

Emergency Response for Public Sector

Volunteer Management for Community

Community Response for Public Sector

Public Sector for Community