[Oct 19, 2022] 100% Latest Most updated Experience-Cloud-Consultant Questions and Answers [Q26-Q42]

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[Oct 19, 2022] 100% Latest Most updated Experience-Cloud-Consultant Questions and Answers

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Salesforce Experience-Cloud-Consultant Exam Syllabus Topics:

Topic	Details
Topic 1	Apply features and functions of Workspaces for building an Experience Apply packaging, exporting, and importing a template
Topic 2	Apply the steps for enabling partner and customer users for Experiences Modify an experience within the Experience Builder
Topic 3	Given a set of requirements, evaluate which external license type(s) to use Describe the capabilities of different Experience deployments and migrations
Topic 4	Given a scenario, determine a security model based on an Experience use case Apply ticketing and Service Cloud capabilities for Experience Cloud
Topic 5	Illustrate the reasons for creating or utilizing an Experience for a specific use case Apply the steps to set up Experience dashboards and insights
Topic 6	Analyze and apply Experience Moderation features Analyze and apply Experience Moderation features
Topic 7	Given a scenario, determine how to properly set up a user for an Experience Describe how to enable and activate an Experience

NEW QUESTION 26
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages the External Account Hierarchy to assist with data access. One of UC’s large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?

Accounts with active Experience Cloud users cannot be merged with another account. Pencil & Paper

The user trying to merge the accounts does not have the Merge Portal Roles permission.

The user trying to merge the accounts does not have the System Administrator profile.

Accounts used in an External Account Hierarchy cannot be merged with another account.

NEW QUESTION 27
Universal Containers (UC) has hired UX designers to help improve brand recognition and has a new style guide it needs to implement to unify branding across all of its Experience sites.
What should UC do to accomplish this?

Create a custom theme to apply to all Experience sites.

Reference a shared Bootstrap CSS file in all of the sites.

Create a custom template to apply to all Experience sites.

Send the style guide to Experience managers to implement.

NEW QUESTION 28
What are three valid topic types? Choose 3 answers

Trending Topic

Navigational Topic

Standard Topic

NEW QUESTION 29
Get Cloudy Consulting has decided to set up and create an Experience Cloud site where customers can create service tickets or chat live with agents.
What is the first step the system administrator should take to create the site?

Update organization-wide settings.

Enable Search Engine Optimization (SEO).

Enable Digital Experiences.

Configure the default login.

NEW QUESTION 30
The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.
What should the site administrator do to ensure they are able to set up partner users correctly?

Double-check that the partner profile has been added to the CK site.

Ensure that the Account has been enabled as a partner Account.

Double-check that the provided email addresses are correct.

Ensure that the Contacts under the Account are enabled as partner users.

NEW QUESTION 31
No More Homelessness (NMH) is about to create a public site for volunteers where they will be able to sign up for volunteering opportunities at local events. Each registration will result in a record being created for a custom Event Registration object.
Which three considerations should NMH keep in mind for records created by guest users?
Choose 3 answers

Queues cannot be assigned as owners of records created by guest users.

When possible, one should create and assign queues as owners of records created by quest users.

Setting the default owner for records created by guests is an option in Experience Cloud sites.

Default owner does not need Read/Write access to view the records created by guest users.

Any active user in an org can be assigned as the default owner of records created by guest users.

NEW QUESTION 32
Universal Containers (UC) is a conglomerate with various lines of business operating worldwide. UC helps finance crop research, provides insurance services to coffee growers, and manufactures specialized coffee machines and other products. UC also has a franchise unit to help grow its franchise business worldwide. UC is planning to build multiple portals and sites to support its various lines of business.
What two points should UC keep in mind when selecting a template for these sites and portals?
Choose 2 answers

Industry-specific Lightning Bolt solutions are available today but not templates. Pencil & Paper

Insurance Agent Portal template becomes available once Financial Services Cloud is correctly set up in an org.

Industry-specific templates are available today but not Lightning Bolt solutions.

Industry-specific templates as well as Lightning Bolt solutions are available today.

NEW QUESTION 33
Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC’s Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?

Customer Service

Customer Account Portal

Partner Central

Help Center

NEW QUESTION 34
Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC’s Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?

Customer Service

Customer Account Portal

Partner Central

Help Center C

NEW QUESTION 35
Ursa Major Solar is creating an employee experience portal.
Using audience targeting, how should the Experience designer set it up so that different pages in the portal appear to different departments and roles within those departments?

By using Location criteria and specifying which IP address applies to each department and domain

By using Profile criteria and selecting the Service profile

By using Domain criteria and creating custom domains for each department or role to access the portal

By using User criteria and selecting appropriate user fields on CRM objects

NEW QUESTION 36
Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business. NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will need to be visible to users at the parent account level. NIO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?

Extend the Standard Role Hierarchy setting departments as child accounts.

Enable the External Account Hierarchy setting departments as child accounts.

Use the Business Accounts and Contacts with Sharing Sets to grant additional record access as needed.

Since NTO has person accounts, it cannot use the External Account Hierarchy and will need to use groups and sharing rules to

NEW QUESTION 37
Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app.
What should NTO consider when building the HR desk app?

HR user profile is only available in Employee Cloud with Employee permission set license.

In order to protect employee privacy, the HR help desk app should be created in a different org than the main org.

In order to leverage organizational structure, the HR help app must be created in the main org.

HR user profile is only available in Enterprise and Performance Editions with HR permission set license.

NEW QUESTION 38
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims.
Which two feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers

Financial Services Community permission set license

Insurance Agent Portal Lightning template

Financial Services Lightning template

Insurance agent permission set license

NEW QUESTION 39
Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives.
The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community.
In which order should the community manager perform activation steps?

Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active.

Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled.

Publish the community, which will send out the welcome emails.

Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.

NEW QUESTION 40
Universal Containers (UC) is building a digital experience for its customers that supports custom case management and commerce solutions. These custom solutions each require more than 10 unmanaged custom objects that would be utilized by customers.
Which two license types have single SKUs that would support this requirement for UC customers?
Choose 2 answers

Channel Account

Customer Community Plus

Commerce Portal

External Apps

NEW QUESTION 41
Get Cloud Consultant (GCC) is implementing a Salesforce- based solution for a global coffee brand. The coffee company works with agrp research and coffee growers from around the work. These researcher will submit their recommendation in the system which will go through an approval process before reaching coffee growers who will ultimately use those recommendation during cultivation.
The Design team estimates the need for at least 20 custom objects given that the coffee company plans to use Salesforce to also manage incentives. Compensations, distribution, and projections.
Which user license Should GCC recommend for the researchers?

Customer Community

External Apps

Partner Community Plus

Customer Community Plus

NEW QUESTION 42
Get Cloudy Consulting is implementing an equity management solution for one of its financial clients. The solution will enable the external independent financial researchers to collaborate with internal portfolio control staff in a private Chatter group.
What should the Experience Cloud consultant recommend to meet the requirements for both personas?

Give external researchers and internal staff access to the mam org.

Create a portal for external researchers and give internal staff access to the portal.

Create a portal for external researchers and give internal staff access to the main org.

Create a portal for external researchers and create an app for internal staff.