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Pass ServiceNow CSA Exam Updated 242 Questions

ServiceNow System Administrator Certification Exam

ServiceNow System Administrator Certification Proves Successful the candidate has the essential skills and knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow system. Passing this System Administrator Certification exam also sets a set of experiences necessary to continue on ServiceNow certification paths. It is a prerequisite for Of course. The exam consists of approximately (60) questions. For every question from exam, there are several possible answers. The person who takes the tests. answer the options and select the correct answer to the question. After completing and submitting the exam, you will immediately get a positive or negative result. calculated and shown to the candidate.

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ServiceNow CSA Exam Reference

NO.78 What are the steps to retrieve an Update Set?

 Verify Update Set is Complete, Retrieve, Preview, Apply

 Verify Update Set is Complete, Test Connection, Apply

 Verify Update Set is Complete, Test Connection, Commit

 Verify Update Set is Complete, Retrieve, Preview, Commit

NO.79 When searching using the App Navigator search field, what can be returned? (Choose four.)

 Names of Applications and Modules

 Names of Modules

 Names of Applications

 Favorites

 History Records

 Titles of Dashboard Gauges

NO.80 New records, new groups, and modified configuration Items (Cls): what do they have in common?

 They are included in an Update Set

 They are not captured in an Update Set

 They are customizations

 They do not have anything in common

NO.81 What field contains a record’s 32-character, unique identifier?

 sn_rec_id

 rec_id

 u_id

 sys_id

 sn_gu_id

 sn_sys_id

 id

NO.82 A change request has been approved and assigned to you as the system administrator to change the Incident number prefix from the default of “INC” to the company standard IN.” What are the next steps to be taken”

 Go to the Number Maintenance application and change the prefix to “IN” for incident

 Create a Business Rule that modifies the prefix before the Insert operation

 The prefix of an incident cannot be changed because it is a built-in feature

 Submit a Change Request to ServiceNow Technical Support

NO.83 Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?

 System Notification > Email > Notifications

 Administration > Notification Overview

 System Properties > Email > Settings

 User Preferences > Email > Notifications

 Click Gear > Notifications > New

NO.84 What refers to an application or system that accesses a remote service or another computer system, known as a server?

 Server

 Client

 Script

 Policies

NO.85 How do you make a list filter available to everyone?

 Make active, set visibility, and save

 Assign a name, set visibility, and save

 Assign a group, set visibility, and save

 Make active, assign a name, and save

NO.86 What are the main components of the Form Design interface? (Choose three.)

 Field Layout

 Page Header

 Field Navigator

 Field Picker

 Form Layout

NO.87 Which configuration allows you to use a script to coalesce data in Import Sets?

 Multiple-field coalesce

 No coalesce

 Conditional coalesce

 Single-field coalesce

NO.88 What is the platform name for the User table?

 u_users

 sys_users

 x_users

 sys_user

NO.89 What kind of data can Import Sets use to populate tables in ServiceNow?

 CSS, SOAP, and Excel

 XML. CSV, and Excel

 SOAP, REST, and XML

 XML, SOAP, and CSS

Explanation
https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/import-sets/concept/c_Imp

NO.90 What is a formatter? Select one of the following.

 A formatter allows you to configure applications on your instance

 A formatter is a form element used to display information that is not a field in the record

 A formatter allows you to populate fields automatically

 A formatter is a set of conditions applied to a table to help find and work with data

NO.91 There are _____ common types of Interfaces (Numeric Value)
6: There are six common types of interfaces

 Homepage: Consists of navigational elements, functional controls, and platform information.

 List: Display records from a data table, as well as allow you to edit the record information using the List
Editor functionally.

 Form: Data is entered into ServiceNow through forms

 Dashboard: Enable you to display multiple performance analytics, reporting and other widgets on a
single screen.

 Maps: Display ServiceNow data graphically on a Google map

 Timelines: Used to track tasks or projects

NO.92 The display sequence is controlled in a Service Catalog Item using which of the following?

 The Default Value field in the Catalog Item form

 The Sequence field in the Catalog Item form

 The Order field in the Variable form

 The Choice field in the Variable form

NO.93 Which of the following statements describes how data is organized in a table?

 A column is a field in the database and a record is one user

 A column is one field and a record is one row

 A column is one field and a record is one column

 A column contains data from one user and a record is one set of fields

NO.94 Which of the following is used to categorize, flag, and locate records?

 Search

 Favorites

 Tags

 Bookmarks

 Loading …

Exam Content

The content of the ServiceNow CSA exam is divided into 5 sections referred to as learning domains. Each area relates to core topics and activities that are typically encountered while implementing ServiceNow solutions. They have different percentage share in the exam content that demonstrates the number of questions related to the specific domain that will appear in the test. There are several objectives contained in each learning area. Let’s have a closer look at them below:

• Self-Service & Process Automation

  The candidates will answer 20% of the exam questions related to this topic. The objectives contained in this domain are knowledge management, workflows/flow designer, as well as service catalog.

• Collaboration

  This domain has a 20% share in the exam content and includes the following subthemes: task management, user administration, notifications, as well as reporting.

• Database Administration

  30% of the exam questions revolve around the objectives covered in this section. They are as follows: data schema, configuration management database (CMDB), access/application control, and import sets.

• User Interface & Navigation

  This subject area is associated with 20% of the questions included in the exam syllabus. It encompasses the following objectives: ServiceNow overview, forms & templates, lists & filters, as well as branding.

• Introduction to Development

  The last area covers 10% of the exam content and involves the following subtopics: scripting, migration & integration, and development.

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