Pegasystems PEGAPCSA86V1 Exam Dumps – PDF Questions and Testing Engine [Q13-Q31]

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Pegasystems PEGAPCSA86V1 Exam Dumps – PDF Questions and Testing Engine

Latest PEGAPCSA86V1 Exam Dumps for Pass Guaranteed

QUESTION 13
You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service .
How do you configure assignment routing to review warranty service requests?

Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.

Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

QUESTION 14
What are the minimum components of a user interface (Ul) action set?

Two actions and one event

One action, one event, and one condition

One action and one event

One action and one condition

QUESTION 15
You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
To configure the form where users enter hours, select the best configuration option to calculate the total hours for the week.

Use a When rule. When the value of any work, vacation, or sick time changes, the total hours change.

Use declarative processing. When the value of any work, vacation, or sick time changes, the total hours change.

Use procedural processing. When the value of any work, vacation, or sick time changes and the user submits the form, the total hours change.

Use a data transform. When the user enters the form, the data transform determines the sum of the work, vacation, and sick time properties.

QUESTION 16
You are developing a case type to process visa applications. As part of the process, applicants need to schedule an interview with the console. A child case is created for the interview process and assessment. Following the interview, it typically takes 48 hours for the to reach a decision. For the visa case to proceed to applicant notification, the interview case needs to be resolved .
How do you configure a case to achieve the required behavior?

Add a Create step creates the interview child case, Following the step, add a Wait step that pauses the parent case unit 48 have elapsed.

Add a Create step creates the interview child case. Following the step, add a Wait step that pauses the parent case unit the interview case reaches a status of Resolved and after 48 hours have elapsed.

Add a Create step creates the interview child case. Following the step, add a Wait step that pauses the parent case unit the interview case status of Resolved.

Add a Create step creates the interview child case, There is no need to add a wait step.

QUESTION 17
A customer wants to copy the contents of a previous order to their current order .
What rule type do you use to copy the order contents?

Data page

Function

Data transform

Declare expression

QUESTION 18
DRAG DROP
Select each description on the left and drag it to the correct property mode on the right.

QUESTION 19
Which business need do you address through delegation?

A service representative must attach the appropriate form when emailing a customer.

A risk officer wants to adjust the income threshold for automobile loans.

A care supervisor wants to authorize a second opinion for an insurance claim.

A general manager must approve catering proposals that exceed EUR5000.

QUESTION 20
A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?

Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.

Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.

Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.

Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.

QUESTION 21
A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title .
How do you configure the form?

Add a drop-down control arid source the data from the property value used in the control.

Add a drop-down control and Source the data using a data page. C Add an autocomplete control and Source the data using a data page.

Add an autocomplete control and source the data from the clipboard work page.

QUESTION 22
An online shopping application allows customers to select the item quantity of different goods and add items to the shopping cart. In the shopping cart, the application displays the price for each item type, indicates the quantity of each item type, calculate the total item prices, and calculate the total cost for all items in the shopping cart. The application pulls the price of each item type from a data page that references an external inventory management system. Select two unit tests useful in developing the shopping cart page. (Choose Two)

Verify the data page has the correct item prices.

Verify the data transform copies the correct value from the data page to the shopping cart page.

Verify the price fields are displayed in the correct format.

Verify the order total cost property is accurately calculated.

QUESTION 23
A customer views a product available in multiple color options. The customer must select only one color for each product.
Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?

Radio buttons

Text input

Drop-down

Check box

QUESTION 24
A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

Summarize the regional cost centers by count.

Summarize the purchase requests column by count.

Use the purchase requests column to group the cost centers.

Filter the results so that the report includes only cost center and purchase requests.

QUESTION 25
Which source do you select for a data page that contains the details of single record for a data type?

Connector

Report definition

Data transform

Lookup

QUESTION 26
An order fulfillment case type allows a customer to update user profile information during the order placement stage.
The user profile consists of the following three pages:
* Account ID and password
* Customer contact information
* A list of open orders with status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

Add a set of optional actions to the case workflow.

Add an alternate stage to the case life cycle.

Add an optional process to the case workflow.

Add a button for each profile page to each assignment.

QUESTION 27
Which two requirements demonstrate the need to configure correspondence? (Choose Two)

Fax a new insurance claim to the auto repair shop.

Assign a new insurance claim to a case worker to process.

Text the customer with status changes in an insurance claim.

Phone a customer for additional information about the caw.

QUESTION 28
You are designing a medical claim case type and haw the following requirement: Method claims must be resolved within 5 days. To meet this requirement you need to set the_________. the service level to 5 days.

passed deadline

goal

urgency

deadline

QUESTION 29
A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address .
How do you configure this requirement?

Add a button to each assignment to present the customer with a form to submit a new address.

Add an alternate stage to the case life cycle to change the address.

Add a case-wide optional process to the case workflow to perform the address change.

Add a case-wide optional action to the workflow for the address submission.

QUESTION 30
An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery times and remove courier services that fail to meet delivery metrics .
Which two options are required to allow local warehouse managers to update courier service records in production? (Choose two.)

Create an access group for local warehouse managers.

Delegate the records for the courier service data type.

Define an approval process for adding and removing courier services.

Enable rule checkout for the local warehouse managers.

QUESTION 31
HOTSPOT
Select the corresponding user interface (UI) action set component for each behavior in the Answer area.