Updated APMG-International Change-Management-Foundation Dumps – Check Free Change-Management-Foundation Exam Dumps (2023) [Q19-Q37]

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Updated APMG-International Change-Management-Foundation Dumps – Check Free Change-Management-Foundation Exam Dumps (2023)

Updated Change-Management-Foundation exam with APMG-International Real Exam Questions

QUESTION 19
Which statement describes ‘confirmation bias’?

People like continuity and find ways to avoid change

People pay most attention to facts agree with their current opinions

People assume that information that is easy to access will be the most important

People allow their ideas to be shaped by what most other people are starting to believe

QUESTION 20
When starting to identify the impacts of a change initiative, which description BEST fits one of the recommended key inputs?

An assessment of where people are on the change curve

An organization chart showing senior positions in the new structure

A statement of the differences between the current and future states

The planned frequency of staff engagement surveys

QUESTION 21
According to Glaser and Glaser, which element of team effectives enables team members to help each other address challenges?

Team mission, planning and goal setting.

Team roles

Team operating processes

Team inter-personal relationships

QUESTION 22
According to Morgan, what metaphor applies to an organization that has structured and tightly-controlled processes?

Brains

Political systems

Machines

Flux and transformation

QUESTION 23
Which is a description of the role of Line Management in the change process?

Develops communications networks across the organization

Tests thinking and advises on effective delivery of change

Provides financial resources to support specific change tasks

Ensure senior managers are committed to the changes

QUESTION 24
According to Schein, which approach would decrease learning anxiety?

Reminding the stakeholders of all the times they have failed to change

Encourage staff to try new things

Penalising staff who make mistakes

Creating a sense that the organization might fail if the change is NOT made.

QUESTION 25
Which of the following statements about the concept of extinction in behavioral learning are true?
Extinction happens when rewards for a certainbehaviorare withdrawn
Reconditioning behavior after extinction takes as long as it did before extinction

Only 1 is true

Only 2 is true

Both 1 and 2 are true

Neither 1 or 2 is true

QUESTION 26
When holding a facilitated workshop to identify stakeholders for a change, which technique is the MOST useful for capturing this information?

Mindmapping

Stakeholder Radar

Personas

Empathay maps

QUESTION 27
Which action is a suitable response when resistance to change is shown through sabotage?

Allocate important change tasks to the saboteurs

Ensure saboteurs are excluded from any involvement with the change

Ignore the saboteurs and hope that people will NOT be influenced

Accept that deliberate attempts to undermine change are inevitable

QUESTION 28
Which management approach is recommended to help people through the’endings’phase of Bridges model of human transition?

Look for quick successes to announce

Concentrate on the emotional content of issues

Be clear about the scope of the change

Encourage people to turn their backs on the past

QUESTION 29
Which action is an appropriate change management response to people in the early stages of a change cure?

Interpret emotions as evidence of poor change management

Be clear about the losses that people will experience

Delaycommunication until all the details are known

Accept that everyone will eventually work their way through the curve

QUESTION 30
Which workplace provision addresses Maslow’s social needs?

Job security

Career development opportunities

Team-building exercises

Generous pensions

QUESTION 31
When change takes a long time to embed, which is the MOST likely stakeholder response that may affect its momentum?

Change work priorities to devote more time to change

Withdraw attraction and focus on day to day tasks

Redefine the changes to suite then better

Complain to senior management that change is being badly managed

QUESTION 32
Which is an effect in an organization if the psychological contract between an organization and its staff is broken?

Additional change agents will be need to be appointed

Staff will be more willing to help achieve the outcomes of change

The likelihood of achieving performance targets reduces.

There will be no effect if senior managers maintain discipline

QUESTION 33
Which is the BEST example of a disadvantage to an organization of making or marketing an external appointment to a change learn?

An increased risk that people will feel change is being imposed

Too much knowledge of how things work and terminology used

They may not devote oftheir time to the change

Lack of an emotional connection to how things work now.

QUESTION 34
Which is an engagement level of Mayfield’s stakeholder radar technique?

Ideal

Required

Must have

Vital

QUESTION 35
Which statement about Senge’s system thinking model is correct?

Processes in organizations can either support or limit the effectiveness of change

Change can beplanned and implemented using an eight-stage model

Change must e driven primary by senior sponsors

Leadership support is NOT required in the systems thinking model

QUESTION 36
According to theBechard and Harris change formula’ which response will increase an individual’s dissatisfaction with the status quo?

Amend performance targets during the change

Communicate the danger of inaction

Clarify the steps users need to take

Focus on the benefits of the change

QUESTION 37
Which of the following statements about two-way communication are true?
Two way communication is useful for getting important information out quickly to large groups of people Two-way communicationencouragesand increases people’s motivation to interact to find out more.

Only 1 is true

Only 2 is true

Both 1 and 2 are true

Neither 1 or 2 is true